Hirbawi and HirbawiUSA team have been in business long enough to be confident of our products' quality; thousands of customers can back that claim. However, kufiyas are semi-handmade products, and slip-ups do happen occasionally.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at firstname.lastname@example.org with your order number. We will send you a shipping label and a slip to be put inside the packaging, identifying your order at the returns center.
You can always contact us for any other return questions at email@example.com.